Privacy Policy

Data We Collect

• Identity & Contact Information: Name, email address, profile image, and organisation details (when provided).
• Google User Data: When you connect your Google account, we access calendar events, event titles, scheduled dates and times, attendee lists, event descriptions, and virtual conferencing links (such as Google Meet or Zoom) via Google Calendar APIs.
• Content Inputs: Meeting preferences, prompt inputs, business profile info, email addresses, and parameters required to configure meeting assistants.
• Usage Data: IP address, device/browser details, session logs, call transcript files, activity data, and interaction history within the product.
• Cookies & Tracking Technologies: Used for analytics, authentication, and improving performance. See our Cookie Policy for details.

Google Calendar Data Access & Usage

MeetMatee integrates with Google OAuth APIs (specifically https://www.googleapis.com/auth/calendar.readonly) to provide our automated meeting assistant service. Here is specifically how Google user data is handled:

• What We Access: We access calendar metadata including event titles, scheduled meeting start and end times, attendee email addresses, and meeting URLs (e.g., Google Meet, Zoom, Microsoft Teams links).
• Why We Access It: We access this data solely to detect upcoming scheduled meetings so that our AI meeting bot can join your designated meetings on time and generate transcripts, summaries, and action items for you.
• No AI/ML Model Training: We explicitly DO NOT use Google user data (including Google Calendar data, meeting titles, or transcripts) to train, retrain, or improve generalized Artificial Intelligence (AI) or Machine Learning (ML) models.
• No Selling or Advertising: We do not sell, license, or rent Google user data to third parties, data brokers, or advertisers under any circumstances. Google user data is never used for serving advertisements, including retargeting or personalized ads.
• Human Access Restrictions: MeetMatee personnel and contractors are strictly prohibited from viewing or accessing your Google Calendar data, unless: (1) you provide explicit written consent for troubleshooting; (2) it is required for security or abuse investigations; or (3) required by applicable law.
• Data Storage & Security: All tokens and meeting data received through Google APIs are encrypted both in transit (TLS 1.3) and at rest (AES-256). Data is retained only as long as your account remains active or until you request its deletion.

Managing & Revoking Google Access

You can disconnect your Google Calendar integration at any time directly within your MeetMatee account settings.

You may also revoke MeetMatee's access to your Google account at any time through the Google Account Permissions dashboard at https://myaccount.google.com/permissions.

Upon revoking access or requesting account deletion, all stored OAuth tokens and associated calendar cache data will be permanently purged from our systems. To request manual data deletion, contact us at meetmateesaas@gmail.com.

Purpose of Processing

We use personal data to:

• Provide, operate, and improve the MeetMatee meeting-generation and assistant service
• Authenticate and manage user accounts
• Process meeting configuration and version requests
• Respond to support enquiries
• Personalise content, recommendations, and communication
• Monitor security, detect fraud, and prevent misuse
• Analyse usage to enhance product performance

Legal Basis (GDPR – where applicable)

For users in the EU/UK/EEA, our processing is based on:

• Consent: analytics, marketing, optional cookies
• Performance of a Contract: providing voice agent configurations and account services
• Legitimate Interests: service improvement, security, troubleshooting—balanced with user rights

Sharing & Disclosure

We do not sell personal data.

We do not share or transfer Google user data to third parties, except where strictly required to provide user-facing features or comply with legal obligations.

We may share general personal data with:

• Service Providers: telephony servers, database hosting, cloud hosting, analytics, billing integrations (Stripe), email dispatchers strictly under contractual obligations
• Legal Authorities: where required by law
• Business Transfers: if MeetMatee undergoes a merger, acquisition, or similar event (with prior notice where required)

Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Maintain secure backups

Users may request deletion at any time.

Your Rights

Depending on your jurisdiction, you may:

• Access, correct, or delete your information
• Restrict or object to certain processing
• Withdraw consent for optional processing (e.g., marketing)
• Request a portable copy of your data
• Lodge a complaint with a data protection authority (for GDPR regions)

International Transfers

Your data may be stored or processed in countries outside your own.

Where GDPR applies, we use appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Equivalent protective measures

Changes to This Policy

We may update this Privacy Policy occasionally. Material changes will be posted here with an updated date.